Warranty Policy

Smart Tech provides a 30-day warranty from the date of purchase for laptops, subject to the conditions below.

What the Warranty Covers

The warranty covers hardware faults arising during normal use within the 30-day warranty period. All claims are subject to inspection by our technical team.

What the Warranty Does Not Cover

The warranty does not cover:

• Burning, burnt components or damage caused by electrical surges.
• Screen damage, including cracked or broken displays.
• Physical damage caused by drops, impacts or mishandling.
• Liquid damage.

How to Make a Warranty Claim

Contact us within the warranty period and provide your invoice or order number, along with a description of the issue.

Phone: 0300 1194841
Email: info@stech.pk

Our team will explain how to submit the laptop for inspection. Please contact us before sending the device.

Inspection and Resolution

After inspection, we will confirm whether the fault qualifies for warranty coverage and explain the available resolution. A warranty claim does not automatically entitle the customer to a refund or replacement.

Please back up your personal files before submitting your laptop. Servicing may require changes to the device’s storage or software.

This policy does not limit any rights available under applicable law.