Privacy Policy

Smart Tech respects your privacy. This policy explains how we handle personal information provided when you browse our website, contact us or place an order.

Information We Collect

Depending on how you interact with us, we may collect:

  • Your name, phone number and email address.
  • Your billing and delivery addresses.
  • Order details and payment confirmation information.
  • Messages and information you provide for customer support or warranty claims.

Our website may also collect technical information, such as your browser type, device information and pages visited, through cookies or similar technologies where enabled.

How We Use Your Information

We use relevant information to:

  • Process and deliver orders.
  • Verify payments.
  • Respond to enquiries.
  • Provide order updates and after-sales support.
  • Handle warranty claims.
  • Maintain transaction records and improve our services.

Sharing Your Information

We may share information needed to fulfil your order with couriers, payment providers and service providers supporting our operations.

We may also disclose information where required by applicable law.

Cookies

Where used, cookies help website features function and may help us understand how visitors use the website. You can manage cookies through your browser settings, although disabling them may affect some website features.

Information Security and Retention

We take reasonable steps to protect personal information from unauthorized access, misuse or disclosure. However, no online system can guarantee complete security.

We retain information for as long as reasonably necessary for order fulfilment, customer support, recordkeeping and applicable legal requirements.

Your Requests

You may contact us to request access to, correction of or deletion of your personal information. Some information may need to be retained for transaction records or legal obligations.

Changes to This Policy

We may update this policy when our practices change. The latest version will be published on this page.

Contact Us

For privacy enquiries, contact:

Smart Tech

Phone: 0300 1194841
Email: info@stech.pk
Address: Office # 618, 6th Floor, Regal Trade Square, Regal Chowk, Saddar, Karachi.